Privacy policy

Last updated: 2 April 2024

Welcome to My Fair Artisan. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Singapore Personal Data Protection Act (PDPA).

Acceptance of This Policy

By using our services, visiting My Fair Artisan, or making a purchase, you agree to the collection, use, and disclosure of your information as outlined in this policy. Should you disagree with any part of this policy, please refrain from using our services.

Updates to This Policy

My Fair Artisan reserves the right to modify this policy to reflect changes to our information practices or for other operational, legal, or regulatory reasons. Updated policies will be posted on our site, noting the last revision date.

Information We Collect and Use

To enhance your experience and deliver our services, we collect personal information, including:

  • Information You Provide: Such as your name, address, email, phone number, order details, payment information, and any communications you have with our customer support.
  • Usage Information via Cookies: Information on how you interact with our services, including technical details about your device and browsing activities, collected through cookies and similar technologies.
  • Third-Party Information: We may receive additional information about you from third parties, such as our payment processing partners, to facilitate your transactions and provide our services efficiently.

This information is used to fulfill your orders, communicate with you, enhance our services, and for marketing purposes. In line with the PDPA, we ensure the responsible handling of your personal data.

Cookies and Tracking Technologies

We employ cookies to personalize your experience, for analytics, and to show you advertisements tailored to your preferences. You have the option to manage your cookie settings via your browser.

Marketing Communications

By subscribing to My Fair Artisan, you consent to receive marketing information and updates from us. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the emails.

Disclosure of Personal Information

We share your information with service providers and business partners to support our operations and with your consent. All such disclosures comply with the PDPA and this Privacy Policy.

Your Rights

Under the PDPA and depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, or withdraw consent for its use. You can exercise these rights by contacting us directly.

Security and Data Retention

While no system is completely secure, My Fair Artisan takes appropriate measures to protect your information. We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

Contact Us

For questions about this Privacy Policy or to exercise your rights under the PDPA, please contact us at fairdinkumsg@gmail.com or call us at 91877653. Our showroom, located at 3 South Buona Vista Road B1-51 Viva Vista Mall, Singapore 118136, welcomes visits by appointment on Tuesdays and Thursdays from 3:00pm to 8:00pm.