Shipping policy

Shipping Policy

Bringing Our Artisanal Craft to Your Doorstep

At My Fair Artisan, we share your excitement in welcoming the unique beauty and rustic charm of our handcrafted pieces into your home. Our commitment to swift and secure delivery reflects our dedication to your satisfaction.

Standard Shipping

  • Processing Time: Each order is thoughtfully prepared for its journey to you. Standard orders are packed and shipped within 1-3 working days from the time your order is placed and confirmed.
  • Delivery: After leaving our hands, the arrival time of your new treasures will depend on your location and the shipping option selected at checkout. We partner with reliable couriers to ensure your items arrive in a timely and safe manner.

Pre-Order Items

  • Crafting Period: For items marked as [PRE-ORDER], we appreciate your understanding and patience. These pieces are being meticulously handcrafted by our artisans in the Philippines. The creation of each item is imbued with dedication and skill, ensuring it meets our quality standards and your expectations.
  • Estimated Delivery: Pre-order items typically reach your home within 3-4 weeks from the order date. We strive to keep you updated on the progress and expected delivery timeframe of your custom pieces.

Shipping Notifications

Once your order is on its way, you will receive a shipping confirmation email with a tracking number. This allows you to monitor your package’s journey and anticipate its arrival.

Questions?

If you have any questions regarding your order's shipping status or our shipping policy, please reach out to us at fairdinkumsg@gmail.com or call us at 91877653. Our dedicated team is here to assist and ensure your My Fair Artisan experience is as delightful as our products.

Thank you for choosing My Fair Artisan, where each piece not only adds beauty to your space but also tells a story of tradition, craftsmanship, and the vibrant spirit of the Filipino community.